Literature DB >> 14757786

Improving quality and safety of telephone based delivery of care: teaching telephone consultation skills.

J Car, G K Freeman, M R Partridge, A Sheikh.   

Abstract

Mesh：

Year:  2004        PMID： 14757786      PMCID： PMC1758049          DOI： 10.1136/qshc.2003.009241

Source DB:  PubMed          Journal:  Qual Saf Health Care        ISSN： 1475-3898


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  18 in total

Review 1.  Email consultations in health care: 2--acceptability and safe application.

Authors:  Josip Car; Aziz Sheikh
Journal:  BMJ       Date:  2004-08-21

2.  Unresolved questions in telephone consulting.

Authors:  Brian McKinstry; Aziz Sheikh
Journal:  J R Soc Med       Date:  2006-01       Impact factor: 5.344

3.  Assessing communication skills of clinical call handlers working at an out-of-hours centre: development of the RICE rating scale.

Authors:  Hay P Derkx; Jan-Joost E Rethans; J André Knottnerus; Paul M Ram
Journal:  Br J Gen Pract       Date:  2007-05       Impact factor: 5.386

4.  GP access - time for a radical solution?

Authors:  Ashley Liston
Journal:  Br J Gen Pract       Date:  2013-09       Impact factor: 5.386

5.  Patient confidentiality and telephone consultations: time for a password.

Authors:  D K Sokol; J Car
Journal:  J Med Ethics       Date:  2006-12       Impact factor: 2.903

Review 6.  Training interventions for improving telephone consultation skills in clinicians.

Authors:  Alberto Vaona; Yannis Pappas; Rumant S Grewal; Mubasshir Ajaz; Azeem Majeed; Josip Car
Journal:  Cochrane Database Syst Rev       Date:  2017-01-05

Review 7.  Telephone consultation for improving health of people living with or at risk of HIV: a systematic review.

Authors:  Michelle H M M T van Velthoven; Lorainne Tudor Car; Josip Car; Rifat Atun
Journal:  PLoS One       Date:  2012-05-17       Impact factor: 3.240

8.  Nurse telephone triage in out-of-hours GP practice: determinants of independent advice and return consultation.

Authors:  Eric Peter Moll van Charante; Gerben ter Riet; Sara Drost; Loes van der Linden; Niek S Klazinga; Patrick J E Bindels
Journal:  BMC Fam Pract       Date:  2006-12-12       Impact factor: 2.497

9.  Quality of clinical aspects of call handling at Dutch out of hours centres: cross sectional national study.

Authors:  Hay P Derkx; Jan-Joost E Rethans; Arno M Muijtjens; Bas H Maiburg; Ron Winkens; Harrie G van Rooij; J André Knottnerus
Journal:  BMJ       Date:  2008-09-12

10.  The effectiveness and cost-effectiveness of telephone triage of patients requesting same day consultations in general practice: study protocol for a cluster randomised controlled trial comparing nurse-led and GP-led management systems (ESTEEM).

Authors:  John L Campbell; Nicky Britten; Colin Green; Tim A Holt; Valerie Lattimer; Suzanne H Richards; David A Richards; Chris Salisbury; Rod S Taylor; Emily Fletcher
Journal:  Trials       Date:  2013-01-04       Impact factor: 2.279
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