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Literature DB >> 1388491

Waiting times and patient satisfaction in the accident and emergency department.

A J Booth¹, C J Harrison, G J Gardener, A J Gray.

Abstract

A survey of the waiting times and patients' opinions of these times was undertaken in a busy district general hospital A&E department. The various components of the overall waiting time are analysed and specific points of the patients' attendance, where waiting times were prolonged, are identified. Standards are derived which is hoped may result in 75% of patients being satisfied with the duration of their wait. The current levels of achievement are compared with these standards. Suggested and actual improvements to the department to improve our performance are described.

Entities: Species

Mesh：

Year: 1992 PMID： 1388491 PMCID： PMC1285854 DOI： 10.1136/emj.9.2.162

Source DB: PubMed Journal: Arch Emerg Med ISSN： 0264-4924

2 in total

1. Casual attendances at an accident department and a health centre.

Authors: P N Dixon; A F Morris
Journal: Br Med J Date: 1971-10-23

2. Who uses the accident service?

Authors: K Williams
Journal: Injury Date: 1984-07 Impact factor: 2.586

2 in total

10 in total

9. National targets, process transformation and local consequences in an NHS emergency department (ED): a qualitative study.

Authors: Paraskevas Vezyridis; Stephen Timmons
Journal: BMC Emerg Med Date: 2014-06-13

10. Who breaches the four-hour emergency department wait time target? A retrospective analysis of 374,000 emergency department attendances between 2008 and 2013 at a type 1 emergency department in England.

Authors: Niklas Bobrovitz; Daniel S Lasserson; Adam D M Briggs
Journal: BMC Emerg Med Date: 2017-11-02

10 in total

Waiting times and patient satisfaction in the accident and emergency department.

1. Casual attendances at an accident department and a health centre.

2. Who uses the accident service?

1. Waiting times and patient satisfaction in the accident and emergency department.

2. Experiences of Pediatric Patients With Sickle Cell Disease in Rural Emergency Departments.

3. Temporal and demographic variations in attendance at accident and emergency departments.

4. Analysis of patient flow in the emergency department and the effect of an extensive reorganisation.

Review 5. Patient satisfaction in emergency medicine.

6. Waiting and interaction times for patients in a developing country accident and emergency department.

7. The Obstetrics Gynecology and Children's Hospital Emergency Room waiting time before hospitalization.

8. A time and motion study of patients presenting at the accident and emergency department at Mater Dei Hospital.

9. National targets, process transformation and local consequences in an NHS emergency department (ED): a qualitative study.

10. Who breaches the four-hour emergency department wait time target? A retrospective analysis of 374,000 emergency department attendances between 2008 and 2013 at a type 1 emergency department in England.