Literature DB >> 12940347

Do appealing hospital rooms increase patient evaluations of physicians, nurses, and hospital services?

John E Swan1, Lynne D Richardson, James D Hutton.   

Abstract

This article investigates the effects of appealing hospital rooms on patient evaluations of hospital services. A field study contrasting appealing and typical rooms finds that appealing rooms result in more positive patient evaluations of physicians and nurses, as well as more favorable patient judgments of the service.

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Mesh：

Year:  2003        PMID： 12940347     DOI： 10.1097/00004010-200307000-00006

Source DB:  PubMed          Journal:  Health Care Manage Rev        ISSN： 0361-6274


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