[Quality of and quality assurance in health care preventive health care].

Quality in healthcare and healthcare protection represents one from the most complex characteristics of the state and functioning of healthcare system. In fact, the quality represents the responsibility of all the components/participants of the system: inhabitants, actual patients, the potentional patients, decisions makers, purchasors and the performers of services. The quality of the healthcare protection is that level of the insured healthcare services to the individuals or the inhabitants who satisfies the probability of the desired outcome for health in relation quality of the healthcare protection is that level of the insured healthcare services to the individual or the inhabitants who satisfies the probability of the desired outcome for health in relation to the standards of the healthcare protection. The estimations of the actual degree of quality of the corrective action in aim that the noticed defects get removed. The quality estimation is the first step in the quality insurance and includes the analysis of the structural, process and outcome variables. In the majority of countries of the world estimation I insurance of quality mostly are represented at hospitals, and one from the reasons is that the hospital protection is very expensive I required the strict control of the resources of cost. In the other hand in the primary healthcare protection was performed significantly lesser number of the research of the estimation I insurance in this segments of the health care protection significantly are more complex, in our country are being performed the pilot studies in this domain. And that at the chair for the medical informatics of the Medical faculty of Sarajevo, and in future will be intensified the activities thanks to the insurance of the Agency for Healthcare Quality and Accreditation FB&H in the performing of the strategic aims of the reforms of the healthcare by the competent ministaries of health.