A model to enhance staff response in cardiopulmonary arrest.

Dissatisfaction with doing a yearly written test to evaluate competency in the management of cardiopulmonary arrest led to our exploration of ways to change our processes at St. Joseph Regional Medical Center. Guided by our Mission, Vision, and Values, we strove to create a process that would deliver exceptional health care to our patients, while contributing to the personal and professional growth of our staff. Cardiopulmonary arrest is a low volume, high-risk occurrence, which is anxiety provoking for staff. Therefore, it is difficult for staff to feel comfortable and maintain competence in these situations. A process was implemented incorporating a hands-on approach to manage a simulated cardiopulmonary arrest on an annual basis for registered nurses (RNs) and assistive staff. The opportunity for hands-on practice and skill development has enhanced the confidence of RNs and assistive staff, affording them the ability to handle real emergencies.