Analyzing team performance: in the eye of the beholder?

The effect of team-member experience was examined in relation to perceptions of importance of teamwork behaviors during an analysis of team performance. Importance ratings were collected from military aircrews (i.e., two-member teams) from three distinct types of aircraft. Results indicated that when assessing team behavior importance, less experienced team members weighted difficulty of performing team behaviors more heavily, whereas more experienced team members weighted time spent performing team behaviors more heavily. Implications for analyzing team performance, with respect to the process of conducting such analyses and the type of information collected, are discussed.