Literature DB >> 11510394

Practice size: impact on consultation length, workload, and patient assessment of care.

J L Campbell1, J Ramsay, J Green.   

Abstract

BACKGROUND: Variations in practice list size are known to be associated with changes in a number of markers of primary care. Few studies have addressed the issue of how single-handed and smaller practices compare with larger group practices and what might be the optimal size of a general practice. AIM: To examine variations in markers of the nature of the care being provided by practices of various size. DESIGN OF STUDY: Practice profile questionnaire survey.
SETTING: A randomised sample of general practitioners (GPs) and practices from two inner-London areas, stratified according to practice size and patients attending the practice over a two-week period.
METHOD: Average consultation length was calculated over 200 consecutive consultations. A patient survey using the General Practice Assessment Survey instrument was undertaken in each practice. A practice workload survey was carried out over a two-week period. These outcome measures were examined in relation to five measures of practice size based on total list size and the number of doctors providing care.
RESULTS: Out of 202 pratices approached, 54 provided analysable datasets. The patient survey response rate was 7247/11,000 (66%). Smaller practices had shorter average consultation lengths and reduced practice performance scores compared with larger practices. The number of patients corrected for the number of doctors providing care was an important predictor of consultation length in group practices. Responders from smaller practices reported improved accessibility of care and receptionist performance, better continuity of care compared with larger practices, and no disadvantage in relation to 10 other dimensions of care. Practices with smaller numbers of patients per doctor had longer average consultation lengths than those with larger numbers of patients per doctor.
CONCLUSION: Defining the optimal size of practice is a complex decision in which the views of doctors, patients, and health service managers may be at variance. Some markers of practice performance are related to the total number of patients cared for, but the practice size corrected for the number of available doctors gives a different perspective on the issue. An oversimplistic approach that fails to account for the views of patients as well as health professionals is likely to be disadvantageous to service planning.

Entities:  

Mesh:

Year:  2001        PMID: 11510394      PMCID: PMC1314075     

Source DB:  PubMed          Journal:  Br J Gen Pract        ISSN: 0960-1643            Impact factor:   5.386


  19 in total

1.  A developmental performance framework for primary care.

Authors:  S Proctor; J Campbell
Journal:  Int J Health Care Qual Assur Inc Leadersh Health Serv       Date:  1999

2.  General practice. Variations enigma.

Authors:  E Rodger; S Watkins
Journal:  Health Serv J       Date:  1999-09-02

3.  The General Practice Assessment Survey (GPAS): tests of data quality and measurement properties.

Authors:  J Ramsay; J L Campbell; S Schroter; J Green; M Roland
Journal:  Fam Pract       Date:  2000-10       Impact factor: 2.267

4.  Long to short consultation ratio: a proxy measure of quality of care for general practice.

Authors:  J G Howie; A M Porter; D J Heaney; J L Hopton
Journal:  Br J Gen Pract       Date:  1991-02       Impact factor: 5.386

5.  How can good general practitioner care be achieved?

Authors:  D C Morrell; M O Roland
Journal:  Br Med J (Clin Res Ed)       Date:  1987-01-17

6.  The views of singlehanded general practitioners: a qualitative study.

Authors:  J M Green
Journal:  BMJ       Date:  1993-09-04

7.  A survey of diabetes care in general practice in England and Wales.

Authors:  M Pierce; G Agarwal; D Ridout
Journal:  Br J Gen Pract       Date:  2000-07       Impact factor: 5.386

8.  The process of outpatient referral and care: the experiences and views of patients, their general practitioners, and specialists.

Authors:  A Bowling; J Redfern
Journal:  Br J Gen Pract       Date:  2000-02       Impact factor: 5.386

9.  Attitudes to medical care, the organization of work, and stress among general practitioners.

Authors:  J G Howie; J L Hopton; D J Heaney; A M Porter
Journal:  Br J Gen Pract       Date:  1992-05       Impact factor: 5.386

10.  Quality and the use of time in general practice: widening the discussion.

Authors:  J G Howie; A M Porter; J F Forbes
Journal:  BMJ       Date:  1989-04-15
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  40 in total

1.  Is trust an under-researched component of healthcare organisation?

Authors:  Judith Green
Journal:  BMJ       Date:  2004-07-20

2.  Do the Quality and Outcomes Framework patient experience indicators reward practices that offer improved access?

Authors:  Richard Baker; M John Bankart; Ged M Murtagh
Journal:  Br J Gen Pract       Date:  2009-06-15       Impact factor: 5.386

3.  Performance of small general practices under the UK's Quality and Outcomes Framework.

Authors:  Tim Doran; Stephen Campbell; Catherine Fullwood; Evangelos Kontopantelis; Martin Roland
Journal:  Br J Gen Pract       Date:  2010-09       Impact factor: 5.386

4.  Primary Care Physician Panel Size and Quality of Care: A Population-Based Study in Ontario, Canada.

Authors:  Simone Dahrouge; William Hogg; Jaime Younger; Elizabeth Muggah; Grant Russell; Richard H Glazier
Journal:  Ann Fam Med       Date:  2016 Jan-Feb       Impact factor: 5.166

5.  Solo and Small Practices: A Vital, Diverse Part of Primary Care.

Authors:  Winston R Liaw; Anuradha Jetty; Stephen M Petterson; Lars E Peterson; Andrew W Bazemore
Journal:  Ann Fam Med       Date:  2016 Jan-Feb       Impact factor: 5.166

6.  Predictors and outcomes of feeling of insufficient consultation time in cancer care in Korea: results of a nationwide multicenter survey.

Authors:  Dong Wook Shin; Jae-Hyun Park; Eun-Jung Shim; Myung-Il Hahm; Jong-Hyock Park; Eun-Cheol Park
Journal:  Support Care Cancer       Date:  2011-11-09       Impact factor: 3.603

7.  Dismantling general practice.

Authors:  Roger Jones
Journal:  Br J Gen Pract       Date:  2007-11       Impact factor: 5.386

8.  Assessing the options available to Lord Darzi.

Authors:  Martin Roland
Journal:  BMJ       Date:  2008-03-22

9.  Patient evaluations of accessibility and co-ordination in general practice in Europe.

Authors:  Michel Wensing; Jan Hermsen; Richard Grol; Joachim Szecsenyi
Journal:  Health Expect       Date:  2008-12       Impact factor: 3.377

10.  Patient poverty and workload in primary care: study of prescription drug benefit recipients in community health centres.

Authors:  Laura Muldoon; Jennifer Rayner; Simone Dahrouge
Journal:  Can Fam Physician       Date:  2013-04       Impact factor: 3.275

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