E A Pifer1, S Smith, G W Keever. 1. University of Pennsylvania Health System, Philadelphia, USA. eric.pifer@uphs.upenn.edu
Abstract
PROBLEM: Inefficiencies in managing office practices and costs. SOLUTION: Installation of an EMR in ambulatory practices to integrate clinical data from patient visits and use it to improve efficiencies "downstream". RESULTS: Marked reduction in costs of ambulatory practice management and major improvements in revenue capture, improved patient satisfaction. KEYS TO SUCCESS: Analysis of workflow, documentation of progress with benchmarking.
PROBLEM: Inefficiencies in managing office practices and costs. SOLUTION: Installation of an EMR in ambulatory practices to integrate clinical data from patient visits and use it to improve efficiencies "downstream". RESULTS: Marked reduction in costs of ambulatory practice management and major improvements in revenue capture, improved patient satisfaction. KEYS TO SUCCESS: Analysis of workflow, documentation of progress with benchmarking.
Authors: Jayna M Holroyd-Leduc; Diane Lorenzetti; Sharon E Straus; Lindsay Sykes; Hude Quan Journal: J Am Med Inform Assoc Date: 2011-06-09 Impact factor: 4.497