Literature DB >> 10934978

Cancer care workers in Ontario: prevalence of burnout, job stress and job satisfaction.

E Grunfeld1, T J Whelan, L Zitzelsberger, A R Willan, B Montesanto, W K Evans.   

Abstract

BACKGROUND: Cancer Care Ontario's Systemic Therapy Task Force recently reviewed the medical oncology system in the province. There has been growing concern about anecdotal reports of burnout, high levels of stress and staff leaving or decreasing their work hours. However, no research has systematically determined whether there is evidence to support or refute these reports. To this end, a confidential survey was undertaken.
METHODS: A questionnaire was mailed to all 1016 personnel of the major providers of medical oncology services in Ontario. The questionnaire consisted of the Maslach Burnout Inventory, the 12-item General Health Questionnaire, a questionnaire to determine job satisfaction and stress, and questions to obtain demographic characteristics and to measure the staff's consideration of alternative work situations.
RESULTS: The overall response rate was 70.9% (681 of 961 eligible subjects): by group it was 63.3% (131/207) for physicians, 80.9% (314/388) for allied health professionals and 64.5% (236/366) for support staff. The prevalence of emotional exhaustion were significantly higher among the physicians (53.3%) than among the allied health professionals (37.1%) and the support staff (30.5%) (p < or = 0.003); the same was true for feelings of depersonalization (22.1% v. 4.3% and 5.5% respectively) (p < or = 0.003). Feelings of low personal accomplishment were significantly higher among physicians (48.4%) and allied health professionals (54.0%) than among support staff (31.4%) (p < or = 0.002). About one-third of the respondents in each group reported that they have considered leaving for a job outside the cancer care system. Significantly more physicians (42.6%) than allied health professionals (7.6%) or support staff (4.5%) stated that they have considered leaving for a job outside the province.
INTERPRETATION: The findings support the concern that medical oncology personnel are experiencing burnout and high levels of stress and that large numbers are considering leaving or decreasing their work hours. This is an important finding for the cancer care system, where highly trained and experienced health care workers are already in short supply.

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Mesh:

Year:  2000        PMID: 10934978      PMCID: PMC80206     

Source DB:  PubMed          Journal:  CMAJ        ISSN: 0820-3946            Impact factor:   8.262


  12 in total

1.  The impact of re-engineering and other cost reduction strategies on the staff of a large teaching hospital: a longitudinal study.

Authors:  C A Woodward; H S Shannon; C Cunningham; J McIntosh; B Lendrum; D Rosenbloom; J Brown
Journal:  Med Care       Date:  1999-06       Impact factor: 2.983

2.  Burnout syndrome in the practice of oncology: results of a random survey of 1,000 oncologists.

Authors:  D A Whippen; G P Canellos
Journal:  J Clin Oncol       Date:  1991-10       Impact factor: 44.544

Review 3.  Burnout as a clinical entity--its importance in health care workers.

Authors:  J S Felton
Journal:  Occup Med (Lond)       Date:  1998-05       Impact factor: 1.611

4.  Job stress and satisfaction among palliative physicians.

Authors:  J Graham; A J Ramirez; A Cull; I Finlay; A Hoy; M A Richards
Journal:  Palliat Med       Date:  1996-07       Impact factor: 4.762

5.  Health complaints and job stress in Norwegian physicians: the use of an overlapping questionnaire design.

Authors:  O G Aasland; M Olff; E Falkum; T Schweder; H Ursin
Journal:  Soc Sci Med       Date:  1997-12       Impact factor: 4.634

6.  Mental health of hospital consultants: the effects of stress and satisfaction at work.

Authors:  A J Ramirez; J Graham; M A Richards; A Cull; W M Gregory
Journal:  Lancet       Date:  1996-03-16       Impact factor: 79.321

7.  Quality of health care. Part 2: measuring quality of care.

Authors:  R H Brook; E A McGlynn; P D Cleary
Journal:  N Engl J Med       Date:  1996-09-26       Impact factor: 91.245

8.  The correspondence of patient satisfaction and nurse burnout.

Authors:  M P Leiter; P Harvie; C Frizzell
Journal:  Soc Sci Med       Date:  1998-11       Impact factor: 4.634

9.  The psychological impact on staff of caring for people with serious diseases: the case of HIV infection and oncology.

Authors:  J Catalan; A Burgess; A Pergami; N Hulme; B Gazzard; R Phillips
Journal:  J Psychosom Res       Date:  1996-04       Impact factor: 3.006

10.  Oncostress: evaluation of burnout in Lombardy.

Authors:  S Barni; R Mondin; R Nazzani; C Archili
Journal:  Tumori       Date:  1996 Jan-Feb
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  69 in total

1.  The effects of stress on oncology staff.

Authors:  G Jones; S Sagar; R Wong
Journal:  CMAJ       Date:  2000-10-03       Impact factor: 8.262

2.  Stress, satisfaction and burnout among Dutch medical specialists.

Authors:  Mechteld R M Visser; Ellen M A Smets; Frans J Oort; Hanneke C J M De Haes
Journal:  CMAJ       Date:  2003-02-04       Impact factor: 8.262

3.  Perceptions of a Quality of Work-Life Survey from the Perspective of Employees in a Canadian Cancer Centre.

Authors:  Joanna E M Sale
Journal:  Qual Quant       Date:  2007

4.  Burnout, psychological morbidity, job satisfaction, and stress: a survey of Canadian hospital based child protection professionals.

Authors:  S Bennett; A Plint; T J Clifford
Journal:  Arch Dis Child       Date:  2005-11       Impact factor: 3.791

5.  Psychosocial work environment and burnout among emergency medical and nursing staff.

Authors:  V Escribà-Agüir; D Martín-Baena; S Pérez-Hoyos
Journal:  Int Arch Occup Environ Health       Date:  2006-05-20       Impact factor: 3.015

6.  Burnout, staff support, and coping in Pediatric Oncology.

Authors:  M Liakopoulou; I Panaretaki; V Papadakis; A Katsika; J Sarafidou; H Laskari; I Anastasopoulos; G Vessalas; D Bouhoutsou; V Papaevangelou; S Polychronopoulou; S Haidas
Journal:  Support Care Cancer       Date:  2007-07-10       Impact factor: 3.603

7.  Prevalence of burnout among Swiss cancer clinicians, paediatricians and general practitioners: who are most at risk?

Authors:  Flavia Arigoni; Patrick A Bovier; Bernadette Mermillod; Patricia Waltz; André-Pascal Sappino
Journal:  Support Care Cancer       Date:  2008-06-05       Impact factor: 3.603

8.  Demands, values, and burnout: relevance for physicians.

Authors:  Michael P Leiter; Erica Frank; Timothy J Matheson
Journal:  Can Fam Physician       Date:  2009-12       Impact factor: 3.275

Review 9.  A medical oncologist's perspective on communication skills and burnout syndrome with psycho-oncological approach (to die with each patient one more time: the fate of the oncologists).

Authors:  Ozgur Tanriverdi
Journal:  Med Oncol       Date:  2013-03-15       Impact factor: 3.064

10.  Coping and resiliency enhancement program (CARE): a pilot study for interpreters in cancer care.

Authors:  Elyse R Park; Jan E Mutchler; Giselle Perez; Roberta E Goldman; Halsey Niles; Vivian Haime; Cheyenne Fox Tree-McGrath; Mai See Yang; Daniel Woolridge; July Suarez; Karen Donelan; William F Pirl
Journal:  Psychooncology       Date:  2016-05-16       Impact factor: 3.894

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