Burnout among direct-care staff members of facilities for persons with mental retardation in Japan.

Using the Pines' Burnout Scale, we conducted the first nationwide survey in Japan to study burnout among 3,774 staff members in 216 social welfare facilities for persons with mental retardation. Mean burnout scores were significantly higher among direct-care staff members than among facility directors, middle managers, and other types of staff personnel. Burnout scores were significantly lower for staff members who reported having supervisors whom they could consult about work or personal problems than those who reported they could not. Findings suggest that supervisor support can reduce burnout among direct-care staff members at social welfare facilities for persons with mental retardation.