Ergonomic criteria in large-scale engineering design--I. Management by documentation only? Formal organization vs. designers' perceptions.

In engineering design projects ergonomics criteria may be supplied to project members along with other design requirements. A formal organization for human factors (HF) is set up where responsibilities pertaining to HF are specified. It is then assumed that the project functions according to this, and that the ergonomics criteria are known among project members. We have investigated the management of human factors in two large-scale offshore development projects. Our study shows that neither organization of HF nor ergonomics criteria were well known among project members. To be effective, the criteria have to be supported by one or more HF specialists who engage themselves actively in design.