Literature DB >> 10306301

Point of view: consumer expectations of ambulatory care.

A R Kovner, H L Smits.   

Abstract

Mesh：

Year:  1978        PMID： 10306301

Source DB:  PubMed          Journal:  Health Care Manage Rev        ISSN： 0361-6274


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  1 in total

1.  Adapting the SERVQUAL scale to hospital services: an empirical investigation.

Authors:  E Babakus; W G Mangold
Journal:  Health Serv Res       Date:  1992-02       Impact factor: 3.402
  1 in total

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