Literature DB >> 10292599

The mailout questionnaire as the practical method of choice in patient satisfaction monitoring.

I Press, R F Ganey.   

Abstract

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Year:  1989        PMID： 10292599

Source DB:  PubMed          Journal:  J Health Care Mark        ISSN： 0737-3252


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  2 in total

1.  Adapting the SERVQUAL scale to hospital services: an empirical investigation.

Authors:  E Babakus; W G Mangold
Journal:  Health Serv Res       Date:  1992-02       Impact factor: 3.402

2.  Change management and an innovative approach to heart bypass surgery.

Authors:  Dinesh Kurian; Jennifer Gorcos; Sara Meinke; Nannan Thirumavalavan; Ilan Mizrahi; Soroosh Kiani; Pranjal Desai; Robert S Poston
Journal:  Physician Exec       Date:  2011 Nov-Dec
  2 in total

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