A multi-facetted approach to externship evaluation.

The University of Toledo College of Pharmacy has developed a multi-facetted and dynamic system for evaluation of its Externship Program. The initial data base consisted of evaluation responses for individual externs, externship sites, and the performance records for the externship class of 1982 (N = 60/81). A list of behavioral objectives (competency statements) was constructed especially for institutional (hospital) pharmacies. A unique pre- and post-evaluation concept was developed as a control at each site. Externs were grouped by academic factors, work experience, and career plans. Each site was grouped by previous experience in training externs, the type of setting, and the intensity of service. This study discusses, summarizes, and makes recommendations from the results obtained through four distinct approaches.