Literature DB >> 10198486

Can patients predict which consultations can be dealt with by telephone?

M Stevenson1, J Marsh, E Roderick.   

Abstract

The use of telephone consultations to reduce the workload of general practitioners is well established both in this country and abroad. The principal aim of this study was to discover the proportion of consultations currently carried out in the surgery that would be suitable, for both doctor and patient, to be managed over the telephone. The second aim was to establish what proportion of such consultations could be predicted.

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Mesh:

Year:  1998        PMID: 10198486      PMCID: PMC1313270     

Source DB:  PubMed          Journal:  Br J Gen Pract        ISSN: 0960-1643            Impact factor:   5.386


  5 in total

1.  Usefulness of telephone consultations in general practice.

Authors:  A N Virji
Journal:  Br J Gen Pract       Date:  1992-05       Impact factor: 5.386

2.  The primary-care nurse's dilemmas: a study of knowledge use and need during telephone consultations.

Authors:  T Timpka; E Arborelius
Journal:  J Adv Nurs       Date:  1990-12       Impact factor: 3.187

3.  Telephone advice for out of hours calls in general practice.

Authors:  M McCarthy; M Bollam
Journal:  Br J Gen Pract       Date:  1990-01       Impact factor: 5.386

4.  Telephone care as a substitute for routine clinic follow-up.

Authors:  J Wasson; C Gaudette; F Whaley; A Sauvigne; P Baribeau; H G Welch
Journal:  JAMA       Date:  1992-04-01       Impact factor: 56.272

5.  Evaluation of the use and usefulness of telephone consultations in one general practice.

Authors:  J P Nagle; K McMahon; M Barbour; D Allen
Journal:  Br J Gen Pract       Date:  1992-05       Impact factor: 5.386

  5 in total
  1 in total

1.  The effect of GP telephone triage on numbers seeking same-day appointments.

Authors:  Moyez Jiwa; Nigel Mathers; Mike Campbell
Journal:  Br J Gen Pract       Date:  2002-05       Impact factor: 5.386

  1 in total

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