Use of the Delphi panel method to develop consensus on laboratory performance indicators.

This research describes a pilot study to determine whether a specific technique, the delphi panel, is an effective mechanism for consensus development. If the delphi panel proved useful in developing consensus in this pilot study, it would become the basis for a second, expanded phase of research to develop a system of indicators. These indicators would be shared with users of laboratory services in a collaborative effort to build information pathways, increase efficiency, and improve outcomes.