| Literature DB >> 10177013 |
K Castañeda-Méndez1, K Mangan, A M Lavery.
Abstract
To connect practices, outcomes, quality, value, and costs, healthcare organizations must start using a balanced scorecard. A balanced scorecard is a set of measures that reveals the interdependency of the organization, its employees, and its patients. It thus serves as a balanced perspective on the organization for senior management to use in designing, developing, deploying, and directing the strategic plan, consistent with total quality management principles.Entities:
Mesh:
Year: 1998 PMID: 10177013 DOI: 10.1111/j.1945-1474.1998.tb00243.x
Source DB: PubMed Journal: J Healthc Qual ISSN: 1062-2551 Impact factor: 1.095